Intel® Active Monitor
The Intel® Active Monitor is a new alerting utility created by Intel and available exclusively on Intel Desktop Boards 1. As PCs increase in performance and decrease in size, monitoring the cooling and overall system health becomes more important. The Intel Active Monitor works with specialized sensors on your Intel Desktop Board to constantly monitor the system’s temperatures, power supply voltages, and fan speeds. If temperatures become extremely hot or a system fan or power supply fails, the user is immediately notified.
In addition to displaying cooling information, the Intel Active Monitor makes it easy for a user to identify the processor type and speed, look up desktop board, chipset, and memory information, and customize the alerts that may be generated and their thresholds. The Intel Active Monitor requires less than 1% of system resources.
Download the latest version – Intel® Active Monitor v1.12 [EXE 7.2 MB]
Not available on all Intel Desktop Boards. Check your individual board product CD for availability.
Frequently Asked Questions (FAQ)
What happens if I get an alert?
If active alerting is enabled, Intel® Active Monitor will detect if a sensor has crossed a threshold. If you have all alerting methods enabled (refer to Active Alerting Options), you will be notified of the alert with a pop-up message, an audio alert, and the Intel Active Monitor icon in your system tray turning red and flashing. Double-clicking on that icon opens Intel Active Monitor. The application opens to the scene displaying the alert.
If active alerting is disabled, Intel Active Monitor is not monitoring your system and will neither detect nor notify you of an alert, if the application is closed. When you click the Help button to open the Alert Response topic, you will note that it has been designed to provide you with needed information in the event of an alert. Click on the Alert History button to open the View Alert History window, where you can view all recent alert activity.
Where can I get more information about heatsinks and fans?
All you need to do is check our cooling guide right on this site. We provide Technical Product Specifications as well as installation instructions for your specific Intel® Board. Intel® Active Monitor has been qualified only with the heatsink, fan, and processor combinations listed for Intel® Boxed Processors. In addition, the heatsink must also be properly installed with adequate thermal grease.
Why are some of my system fan(s) not spinning without an alert appearing?
Variable fans will only come on when the system requires extra cooling. In this case no alert message is generated by the sensors.
How does a variable fan work?
The variable speed fan turns on and off in response to your system’s thermal conditions. The speed of fan rotation (rpm) depends on the specific temperature in the monitored system zone. For example, the fan speed increases as temperature in the zone rises.
Why do I receive an alert after I removed a fan?
Intel® Active Monitor assumes the removed fan has failed. You need to redetect all fans in the system. In order to accomplish this, you need to uninstall and then reinstall the Intel® Active Monitor program so the system can correctly detect all fans in the new configuration.
Why is the System Info screen reporting a PC600 memory speed when I have some PC800 RIMMs installed?
Rambus memory speeds are not unlike that of PC100 or PC133, in that system memory runs at the lowest memory module speed that is installed in your system. If you were to mix PC100 and PC133 on your motherboard, the fastest memory speed would be PC100. Likewise, if you have mixed PC800 with PC600 on your motherboard, the system will report the speed of the PC600. Although you could mix these modules in a pinch (an emergency) doing so is not recommended for long term use. You should ensure that all installed memory modules are of the same type, and preferably the same manufacturing lot, to obtain optimal performance. If you need more information about your memory configurations, please contact us.
Error Messages and Possible Causes
Listed below are the error messages that you may see. After the message there is one or more possible cause(s) that may explain why you received the error message. There may also be suggestions for resolving the error.
An essential file is missing.
The name of the missing file will appear after the error message. That file has been deleted or moved from its original location. Reinstall the application.
An unspecified internal error occurred during initialization.
No sensors were detected in your system. You are running this application on a system without functioning monitoring hardware.
Fan x has stopped or slowed (fan x can represent either fan 1 or fan 2).
Your fan could be failing because:
Recommended resolutions: Your system may have more than one fan. Check all of the fans to see if any of them have been disconnected or are blocked by a foreign object. If all fans are connected and free of foreign objects, a fan may need to be replaced. Contact your system manufacturer for technical support.
If you have added, changed, or removed a fan, you will need to uninstall and then reinstall the Intel® Active Monitor program to re-register and then accurately monitor your system’s fan(s). The Intel® Active Monitor program may generate alerts continually until reinstalled.
An unknown fan in your system has stopped or slowed.
An application DLL is invalid. You will need to uninstall and then reinstall the Intel® Active Monitor application.
Voltage Error Messages: These are the possible voltage error messages. In the case of the voltages, voltage x can represent any voltage from voltage 1 to voltage 4. The voltages those labels may represent include: 12 Volt, -12 Volt, 5 Volt, -5 Volt, 3.3, CPU Core, CPU I/O, and 1.5 Volt.
Voltage x has gone outside of its recommended range.
If your system’s voltage went outside of its recommended range, your power supply could be failing, and here are some reasons why:
Recommended resolutions: If you receive alerts often or if your system remains in an alert state for an extended period of time, you should make sure your system has adequate cooling and/or a surge protector.
Check to make sure that the power supply is adequately cooled:
An unknown power supply voltage has gone outside of its recommended range. Most likely cause: The CPU in the system runs at a voltage that was not known at the time this software was developed. You may want to verify the required CPU voltage, and if correct, visit Intel’s Web site and check for an update to the software.
Temperature Error Messages:
Your processor has exceeded its recommended maximum temperature.
Your processor’s temperature could have exceeded its recommended range because:
Recommended resolutions: Check the processor and system fan(s) to see if any have been disconnected or are blocked by a foreign object. If they are still connected and free of foreign objects but are still not operating properly, they may need to be replaced. Make sure that there is proper airflow in and around your system. Make sure your system is not located too near walls or in corners. If vents in the system become blocked, airflow to the fans may be restricted. Your system should be kept in a room that has adequate cooling; the room’s ambient temperature should be below 90 °F (32 °C). Check that the processor’s heatsink has been installed properly. Inadequate thermal grease on the heatsink can cause unusually high processor temperatures. Make sure your system’s I/O (disk, floppy, CD-ROM, etc.) cables aren’t restricting airflow in the system.
Your system has exceeded its recommended maximum temperature.
Your processor’s temperature could have exceeded its recommended range because:
Recommended resolutions: Check all of the system fans to see if any of them are disconnected or blocked by a foreign object. If all fans are still connected and are free of foreign objects, a fan may need to be replaced. Make sure that there is proper airflow to your system. Make sure your system is not located too near walls or in corners. If vents in the system are blocked, remove dust or foreign objects. Your system should be kept in a room that has adequate cooling; the room’s ambient temperature should be below 90 °F (32 °C). Make sure your system’s I/O (disk, floppy, CD-ROM, etc.) cables aren’t restricting airflow in the system.
An unknown temperature sensor reading has exceeded its recommended maximum temperature.
The DLL version does not match the application. Reinstall the application.
|Other Troubleshooting Tips The troubleshooting issues are shown in bold, while the potential cause(s) are shown in regular font.|
Intel® Active Monitor does not display all of my fans.
Intel® Active Monitor supports up to three fans. A fan can be monitored only if all of these requirements are met.
Note: Your system may have standard fan connectors which may be monitored, and may also have optional fan connectors, which are not monitored. To determine which fans are standard, refer to the motherboard’s Quick Reference Guide, which came in the box with the system, or the motherboard’s Technical Product Specification (TPS) at Intel Desktop Board Technical Specifications and Updates.
I changed my fan and now the fan sensor generates alerts continually.
Intel Active Monitor conflicts with other monitoring software.
The application window does not resize. Intel Active Monitor was not designed to be resized.
I cannot change the sound configuration under Windows* NT* or Windows 2000.
When using Intel Active Monitor, if you are running either the Windows NT or Windows 2000 operating system, you cannot select sound configuration from the “Sounds” section of the Control Panel.
The word “Unknown” appears in the System Info scene or the View System Report window.
The word “Unknown” may appear in a field on the System Info scene because Intel Active Monitor may not be able to display all of the features of older Intel motherboards and in older BIOSs.
The Active Alerting Options window is grayed out, so I cannot select any options.
If restarting the system doesn’t resolve the problem, uninstall and then reinstall the application.
Notice: Intel®, Pentium®, Celeron® are trademarks of the Intel Corporation. Windows® 95, Windows® 98, Windows® NT, Windows® 2000 and
Microsoft® Office are registered trademarks or trademarks of the Microsoft Corporation.