While booting a system following the installation of Easy CD Creator, Windows NT/2000 generates a “Windows – Unable to Load Device Driver” message box with the detail: “\SystemRoot\System32\Drivers\Aspi32.SYSASPI32.SYS device driver could not be loaded. Error Status was 0xC0000020”. Further inspection of ASPI32.SYS in Explorer reveals that the file is empty (0 bytes long).
- Insert the Easy CD Creator installation CD-ROM into one of your CD drives. When the Master Setup program launches, simply click the close or Exit buttons. Note the letter of the CD drive that has the Easy CD Creator CD-ROM using Explorer. “G:” will be assumed in the remaining steps, so substitute your drive letter wherever “G:” is seen.
- Using “Find” or “Search” on the “Start” menu, locate all copies of the file “WININIT.TMP” on your local hard drives. It is most likely in one or more temporary “TEMP” directories on your machine. The directories may be hidden, so make sure Explorer is configured to search for hidden files (in Explorer enable either “View-Options…-Show all files” or “Tools-View-Hidden files and folders-Show hidden files and folders”).
- Delete all the occurrences of the “WININIT.TMP” found in Step 2.
- Select “Run” from the “Start” menu and then type “G:\ENGLISH\DISK1\ASPIINST FORCE”. Type the command exactly as shown, but substitute the drive letter from Step 1 for “G:”. Click “OK”.
- The Adaptec ASPI Upgrade utility will run. Click “Yes” when asked if you wish to continue.
- Click “Upgrade” when instructed to do so by the program. After a short wait, verify that the upgrade completes without error, and then click “Reboot” when instructed to do so. Do not ignore this step. Failing to reboot at this point may prevent ASPI from working properly.
After rebooting, verify that the “Windows – Unable to Load Device Driver” message box is no longer displayed, and that Easy CD Creator now functions properly.