When you come out of your office and need to reach your home early, the first idea that sticks to your mind is a taxi, making it easier for you to reach your home. But now the big trouble is that how are you going to find a cab? You will have to stand at the edge of the road, look out to various vehicles passing by, and hope that you find a taxi.
But sometimes you do not find a taxi and end up being even later for your home, so to ease such tasks, the taxi industry has come up with an idea of an online application that allows you to find taxis in your region. So in this article, we will discuss significant advancements in the taxi industry which have changed the world.
1. Global Positioning System
This is commonly known as GPS, which is software that makes it easier to share live locations. Then we developed this software, but due to its excellent use, this software was shared with the entire world, and thus GPS was introduced and embedded in various devices. Everything has an inbuilt from your mobile phone to your car, which makes it easier to trace it back.
There was a hike in kidnapping cases in taxis, and to avoid it, GPS was embedded in cars so you can trace it back, and also this GPS cannot be disabled only from the company itself, and they can only outline it. So in case of emergency, they trace back the signal back to the device and then send the help team to the location.
2. Online Management
It was such a hectic task to look for taxis on a lonely road, wait for some car to pass by, and ask them for a lift. There were various instances when people were supposed to stay at a place just because they couldn’t find a ride. So to avoid this all and make it easier for people to reach their destination.
So now various taxi companies have started a system of online taxi booking using applications in mobile phones. Users can easily find a taxi and enter the starting location and the destination, and it will find all the taxis within your range, and then you can select any of them and start your journey.
With the easy management methods, it became much more accessible for people to find a taxi in a region without standing on the side of the road looking for one.
So at a tap of your device, you can book a taxi which will take you safely to your destination.
3. Driver Management
The working of these taxi applications is complex; they do not own every taxi booked by the application. The company starts a driver application. All the drivers enroll in it, so they must enter all the vehicle details, own insurance, provide identity details, and then the company verifies it and checks for any criminal records.
When the driver profile is verified, then the driver is added to the network. Whenever a user searches for a taxi, the application locates the drivers nearby from their system, and the user is assigned to a particular driver. The users are asked to pay on the application, so the drivers receive their pay, and the company receives their commission.
So all the driver profiles are thoroughly checked to ensure a safe journey for its users.
4. Taxi wallet
Earlier, there were many instances when people reported money stealing from taxis, so people were scared of carrying cash with themselves, but now this is entirely safe. The company comes in with an online wallet system that makes it easier to pay directly via your bank account, which you can access only.
Also, there is a feature of the taxi wallet so you can pay while booking the taxi, and you do not need to worry about the payment in your bank. With this advanced wallet system, you do not have to carry cash with you and walk carefree.
5. Rating and Feedback
There have been various instances when people reported being harassed in taxis, so the taxi industry introduced rating, feedback, and help & support platform. If your driver was accommodating and made sure that the entire way you felt safe and comfortable, then you can provide him a 5-star rating and make sure that he receives good feedback.
And in case of harassment or any other serious issue, you can report on the application, and instantly, the company will cancel your ride. This will book another taxi in the locality for you, and action will be taken against the driver. So this feature has allowed the users to feel safe while traveling.
6. Automatic driving
Though it is a very far away concept, every wonder was far away until achieved, so now companies are trying to build automatic driving machines controlled by AI and thus trained by machine learning. Companies like Tesla and Google are working on automated taxis fed by information like starting destination and final destination.
Then the taxi will drive the user to the location because this is the safest and the most convenient driving as people can enjoy themselves alone. This is the most advanced and valuable project, and currently, all companies are trying to develop such taxis, and in the coming years, it will be an everyday reality.
The taxi industry has shown significant growth in the past few years and the issue of people being unable to find cabs has been resolved. These new features have made it slightly more accessible for people to hold faith in taxis and allow them to ensure a safe journey. The concept of automated driving is a faraway thing, but with the advancements at hand, it has become much easier to drive taxis.
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