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Our Policies

Policies, Terms and Conditions

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of DEW Associates Corporation and/or Systems Technologies. Copyright © 1993-2014, All Rights Reserved. You may use the content of this site only for the purpose of placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. We may also accept American Express under certain circumstances, but make no assurance that we will do so. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order. We do not store your credit card information.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.

Money Orders, Cashier’s Checks, Company Checks, & Personal Checks

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, if you are unknown to us or we have had a poor experiences with your checks in the past, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $50 fee on all returned checks.

Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available unless you instruct us to do otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Order Acceptance

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. DEW Associates Corporation and/or Systems Technologies reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item at our sole discretion.

Other Conditions

The Policies, Terms and Condition contained herein will supersede any other terms and/or conditions you include with any purchase order, regardless of whether DEW Associates Corporation and/or Systems Technologies signs them or not. We reserve the right to make changes to this site and these Conditions at any time without prior notice of any kind.

Out-Of-Stock Products

We will ship your product as it becomes available. We try and ship orders the same day if ordered by 8:00AM, but usually no longer than 3 to 5 business days after receipt. For orders received on Saturday, Sunday or any major holiday shipment with be within 3 to 5 business days thereafter. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Credit card information is passed to the credit card processor and then erased. We do not store it on our server.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our website. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. We strongly urge you to consult each site's privacy policy. Neither DEW Associates Corporation or Systems Technologies are responsible for the actions of third parties.

Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship by the original manufacturer for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return within 10 days from the date of purchase. We will not accept the return of items that have been changed, modified or altered by you in any manner, or that have been changed, modified or altered by us at your request. Items sent to us for repair are guaranteed for 30 days.

Shipping

Shipping Time -- Most orders received before 8:00 AM will ship the same day or at the latest within 3 to 5 business days, provided the product ordered is in stock. Most orders received after 9:00 AM will ship within 1 to 5 business days. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Custom orders may take additional time, up to ten (10) business days. Weather and delays incurred by our shipping carriers, US Postal Service, United Parcel Service (UPS) and Federal Express (FedEx) may affect shipping times.

Sales Taxes

We will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same states in which we have a physical presence. For orders shipped to other states, you are solely responsible for all sales or other taxes.

Typographical Errors

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, DEW Associates Corporation and/or Systems Technologies shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. DEW Associates Corporation and/or Systems Technologies shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, DEW Associates Corporation and/or Systems Technologies will issue a credit to your credit card account in the full amount of the incorrect price with 3 business days.


Copyright ©1999-2014 DEW Associates Corp. All rights reserved.
Your privacy will be respected at all times.
Year 2000 Readiness Disclosure.