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You have arrived at this page because you have received an order that is either Incomplete, Incorrect or contains Damaged or Defective merchandise and you require assistance!

There are several things that you must do here so that may serve you quickly and efficiently, (1) Please tell us who you are, as without this information we cannot contact you, and (2) Please provide as much information as you can about the order you placed, what you have received and what, if anything, is missing. If something was damaged in shipment or failed to operate as designed, we need this information. We take pride in meeting our delivery deadlines and insuring that the orders we fill are correct and complete. If you have not already been contacted by us, please use this page to contact us immediately. Your message will receive the immediate attention of our order department personnel. Thank you for bringing this problem to our attention. We will make every attempt at resolving this issue within twenty-four (24) hours!

  1. Tell us who you are:

Name (req)
Street Address (req)
Address (cont.)
City (req)
State/Province (req)
Zip/Postal Code (req)
Phone (req)
E-mail (req. if used)

  • Next, tell about your order, such as the date of the order, the order number and what it was that you ordered. Next, tell us what is missing, incorrect or that is damaged or defective.

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